At Diffrent By D, your satisfaction means everything to us. We take pride in the quality of our clothing and want every customer to feel confident and happy with their purchase. If, for any reason, you are not completely satisfied with your order, we’re here to help.

We accept returns and exchanges within 14 days from the date of delivery. To qualify, items must be unused, unwashed, and in their original condition, with all original tags and packaging intact. Items that show signs of wear, damage, or alteration after delivery will not be accepted for return.

Once your returned product reaches us, it will go through a quick quality inspection. After approval, your refund or exchange will be processed within 7–10 business days. Refunds will be issued to the original payment method used at checkout. Please note that shipping and handling fees are non-refundable.

Customized or personalized items, including made-to-order products, cannot be returned or exchanged unless they are defective or incorrect. Similarly, items purchased on sale or during promotional offers are final sale and cannot be refunded.

If you wish to return or exchange an item, please reach out to our support team before sending it back so we can guide you through the simple process. Customers are responsible for return shipping costs unless the item was received damaged or faulty.

We aim to make the process as smooth as possible because we value your trust and satisfaction.

For any assistance or to begin a return, please contact us at:
📞 +31 6 45730671
📍 16 Schoutenstraat, Holten, Overijssel, Netherlands